Facts 

• Course Level: Practitioner
• Certification: PRINCE2® Project Management Practitioner
• Duration: 20 study hours for eLearning, 2 days for Live Virtual Classroom, 2 days for Classroom delivery
• Exam Duration: 150 minutes
• Pass Mark: 60%
• Prerequisites: A valid PRINCE2 Foundation or other approved project management certification
• Delivery Methods: eLearning (20 hours), Live Virtual Classroom (2 days), Classroom (2 days)

Who It’s For

This course is designed for practising project managers, aspiring project managers, project coordinators, business analysts, team managers, and professionals responsible for the planning, execution and control of projects who need to apply PRINCE2 in practical environments. It is also suitable for individuals who aim to enhance their capability in using structured methodologies to deliver predictable and well-controlled project outcomes.

Exam Information

• Exam Duration: 150 minutes
• Number of Questions: 70 scenario-based multiple-choice questions
• Question Type: Scenario multiple choice, open book (official manual allowed)
• Pass Mark: 60%
• Delivery Method: Online remote-proctored exam or in-class exam depending on training method

Pre-Course Requirements

Learners must hold a valid PRINCE2 Foundation certificate or an approved equivalent recognised by the exam board. Learners selecting Classroom or Live Virtual Classroom must also complete mandatory pre-course reading to ensure they are familiar with the key concepts before attending the instructor-led sessions.

Frequently Asked Questions- FAQs

1. What is the purpose of the PRINCE2 Practitioner qualification?
The PRINCE2 Practitioner qualification demonstrates your ability to apply and tailor the PRINCE2 methodology in real project environments.

2. Is the exam included with this course?
Yes, the Practitioner exam is included with all delivery formats.

3. Do I need PRINCE2 Foundation before taking Practitioner?
Yes, a valid PRINCE2 Foundation certificate or equivalent is required before sitting the Practitioner exam.

4. How long is the Practitioner exam?
The exam lasts 150 minutes and contains scenario-based questions.

5. Is the Practitioner exam open book?
Yes, you may use the official PRINCE2 manual during the exam.

6. How long does the eLearning course take to complete?
Most learners complete the eLearning course in approximately 20 hours of study time.

7. How long is the Live Virtual Classroom option?
The Live Virtual Classroom is typically delivered over two consecutive instructor-led days.

8. Does the Classroom course also include workshops?
Yes, the Classroom format includes practical group exercises and scenario-based workshops.

9. What support is provided during eLearning?
You receive tutor assistance and access to online resources throughout your licence period.

10. How long is my eLearning licence valid?
Your licence remains active for 12 months from the date of activation.

11. What score do I need to pass the exam?
You must score at least 60 percent to pass and achieve Practitioner status.

12. How is the Practitioner exam delivered?
The exam is delivered online through remote proctoring or in person as part of a classroom course.

13. Do Practitioner certificates expire?
Yes, Practitioner status is valid for three years and can be renewed through re-certification or subscription to MyAxelos.

14. Is PRINCE2 Practitioner recognised internationally?
Yes, PRINCE2 is widely adopted across the UK, Europe, Middle East, Australia and many global organisations.

15. Are there any recommended study materials?
The official PRINCE2 manual is recommended and is provided with the course.

16. Can I retake the exam if I fail?
Yes, you may retake the exam, and some learners choose optional exam insurance for a discounted retake.

17. Is this course suitable for people without project management experience?
It is recommended that learners have some practical project exposure before attempting Practitioner.

18. Will I learn how to tailor PRINCE2?
Yes, tailoring PRINCE2 to different project scenarios is a major focus of the Practitioner course.

19. Is pre-course reading required?
Yes, especially for Classroom and Live Virtual Classroom learners, pre-course reading is essential.

20. Does the course include real project scenarios?
Yes, all training formats use practical scenarios to develop applied project management capability.

Key Facts

• Certification: PRINCE2 Agile Foundation (official)

• Accreditation: by PeopleCert / AXELOS via ILX Group

• Prerequisites: None — prior PRINCE2 or Agile experience helpful but not required 

• Exam Format: 60-minute multiple-choice, closed-book, 50 questions, pass mark 60% 

• Languages: English (ILX offers versions in different languages) 

Who It’s For

Project managers, programme managers, Scrum Masters, Agile coaches, business analysts, product owners, change managers and professionals delivering or supporting projects who want to combine structure and flexibility. Perfect for organisations seeking to adopt Agile within a controlled PM governance structure.

Frequently Asked Questions (FAQ)

Do I need prior PRINCE2 or Agile experience?
No. This is an entry-level foundation course. A basic understanding of projects helps, but prior certification isn’t required. 

Is the PRINCE2 Agile exam included?
Yes — the course package includes the official exam voucher.

Is the course available online?
Yes — both self-paced eLearning and live virtual classroom options are available alongside in-person training. 

Can I combine PRINCE2 Agile with existing PRINCE2 or Agile certifications?
Yes. PRINCE2 Agile builds on PRINCE2’s structure while integrating Agile practices — making it suitable whether you already use PRINCE2, Agile, or both. 

What will I gain on completion?
You’ll earn the official PRINCE2 Agile Foundation certification, understand how to plan, govern and deliver Agile-aligned projects under PRINCE2, and be able to support or lead hybrid Agile-Governed projects effectively.

Key Facts

• Certification: PRINCE2 Agile Foundation & Practitioner
• Prerequisites: Valid PRINCE2 Agile Foundation or approved equivalent required for Practitioner
• Exam Format: Foundation – 60 minutes, 50 multiple-choice questions, 50% pass mark; Practitioner – 150 minutes, scenario-based, open-book, 60% pass mark
• Recommended Study Time: eLearning approx. 20–25 hours; Live Virtual Classroom / In-Person 3 days
• Materials: Digital course pack, official manual, scenario exercises, exam vouchers, tutor support

Who It’s For

Project managers, Agile practitioners, Scrum Masters, product owners, PMO leads, business analysts, programme and change managers, and professionals responsible for delivering projects in Agile or hybrid governance environments.

Frequently Asked Questions (Expanded FAQ)

Do I need to complete the Foundation before the Practitioner?
Yes, a valid PRINCE2 Agile Foundation certificate or approved equivalent is required to enrol in the Practitioner course. This ensures you have the essential knowledge of PRINCE2 Agile principles and terminology before advancing.

Is there an online self-paced learning option?
Yes. The eLearning format allows you to study flexibly at your own pace. You get full access to all digital course materials, scenario exercises, mock exams, and tutor support for 12 months.

What is the format and duration of the exams?

• Foundation Exam: 60 minutes, 50 multiple-choice questions, 50% pass mark.

• Practitioner Exam: 150 minutes, open-book, scenario-based multiple-choice questions, 60% pass mark.

Will I receive a certificate after passing?
Yes. Upon successfully passing the exams, you will receive official PRINCE2 Agile Foundation and Practitioner certificates.

Can this course help me manage hybrid or Agile-governed projects?
Absolutely. You will learn how to integrate Agile practices into PRINCE2 governance, tailor processes, and lead teams in complex project environments. This equips you to manage both traditional and Agile projects effectively.

What support is available during the course?
All learners receive full tutor support, whether studying online or in a live classroom. You can ask questions, get guidance on exercises, and receive practical tips for the exams.

How long does it take to complete the course?

• eLearning: approximately 20–25 hours, flexible study.

• Live Virtual Classroom / In-Person: 3 full days of instructor-led training including exercises, scenarios, and exam preparation.

Are there any prerequisites for the course?
For the Foundation level, no prior Agile or PRINCE2 knowledge is required. For the Practitioner level, a valid PRINCE2 Agile Foundation certification or approved equivalent is mandatory.

Can I apply what I learn immediately in my projects?
Yes. The course is designed to provide practical skills and scenario-based learning, so you can apply Agile methods within PRINCE2 projects immediately, tailoring governance and delivery to your organisation’s needs.

Is this course suitable for experienced project managers?
Yes. Experienced project managers will gain advanced skills in integrating Agile and PRINCE2, enabling them to lead hybrid projects and improve delivery efficiency and team collaboration.

Facts

• Course Level: Entry-Level Professional Certification
• Duration: Approximately 23–25 hours eLearning
• Exam Duration: 3 hours
• Pass Mark: Determined by PMI
• Prerequisites: Secondary degree and 23 hours of project management education
• Delivery Methods: eLearning, Classroom

Who It’s For

This course is designed for individuals looking to start or progress a career in project management, including aspiring project managers, project coordinators, junior PMO staff, business analysts, and professionals who work on projects and want a formal understanding of project management principles. It is suitable for those with little or no formal project management experience who want a globally recognised certification.

Exam Information

• Exam Duration: 3 hours
• Number of Questions: 150 multiple-choice questions, including 15 pre-test questions
• Question Type: Multiple choice
• Pass Mark: Determined by PMI
• Certification: Certified Associate in Project Management (CAPM)®
• Delivery Method: Online exam booked directly through the Project Management Institute (PMI)
• Exam Voucher: Not included
  

Pre-Course Requirements

To take the CAPM examination, candidates must hold a secondary degree such as a high school diploma, GED, or global equivalent and must have completed at least 23 hours of formal project management education. A mandatory online pre-course applies if the classroom delivery option is selected.

FAQs

What is the CAPM® certification?
The CAPM certification validates foundational knowledge of project management principles, terminology, and practices as defined by PMI and the PMBOK® Guide.

Who should take the CAPM course?
The course is ideal for individuals starting a career in project management or professionals who want to formalise their project management knowledge without prior experience.

Do I need project management experience to take the CAPM course?
No prior professional project management experience is required, but candidates must meet PMI’s education requirements.

How long does the CAPM course take to complete?
The eLearning course takes approximately 23–25 hours and is available with a 12-month licence.

Is the CAPM exam included in the course fee?
No. The CAPM examination must be purchased separately through PMI.

What is the format of the CAPM exam?
The exam consists of 150 multiple-choice questions, including pre-test items, and lasts three hours.

Does the CAPM certification expire?
Yes. CAPM certification requires renewal in line with PMI’s Continuing Certification Requirements.

Is a pre-course required?
A mandatory online pre-course applies only to the classroom delivery option.

Does this certification support career progression?
Yes. CAPM provides a strong foundation for entry-level project roles and progression to advanced PMI certifications such as PMP®.

Who awards the CAPM certification?
The certification is awarded by the Project Management Institute (PMI).

How do I book my Certified Associate in Project Management (CAPM) exam?
The CAPM exam is not included as part of this course. Candidates must apply directly to the Project Management Institute (PMI) before sitting the exam. PMI enforces a strict protocol to verify that all prerequisite criteria have been met prior to exam eligibility. It is recommended to review the official CAPM Handbook to fully understand the application process. PMI membership offers additional benefits, including reduced exam fees and a free PMBOK Guide download.

How do I access my CAPM pre-course work?
For delegates taking the classroom study option, mandatory pre-course work must be completed ahead of the training. This is expected to take four to six hours. Instructions and access links will be provided within 48 hours of booking. Completion of all pre-course work is required to receive the CAPM course completion certificate.

Does the Certified Associate in Project Management (CAPM) certification expire?
Yes, CAPM certification requires renewal every five years. Further details on renewal processes and requirements are available on the PMI website.

Do I need any prior experience to take the CAPM course?
No prior project management experience is required. Candidates must have a secondary degree, such as a high school diploma, GED, or global equivalent, and must have completed at least 23 contact hours of project management education before attempting the exam.

Facts

• Course Level: Professional Certification
• Duration: Approximately 7 hours eLearning
• Exam Duration: 3.5 hours
• Pass Mark: Determined by PMI
• Prerequisites: PMI eligibility criteria apply
• Delivery Methods: eLearning

Who It’s For

This course is designed for programme managers, project managers, line managers, and risk management consultants who are responsible for identifying and managing risk within projects or programmes. It is suitable for professionals seeking to formalise their risk management expertise and for those working in environments where proactive risk control is critical to project success.

Exam Information

• Exam Duration: 3.5 hours
• Number of Questions: 170 multiple-choice questions
• Question Type: Multiple choice
• Pass Mark: Determined by PMI
• Certification: PMI Risk Management Professional (PMI-RMP)®
• Delivery Method: Online exam booked directly through the Project Management Institute (PMI)
• Exam Voucher: Not included
  

Pre-Course Requirements

To sit the PMI-RMP examination, candidates must meet PMI eligibility requirements relating to education, professional experience, and risk management experience. Full details of the eligibility criteria are defined by PMI and should be reviewed carefully before committing to the exam. There is no mandatory pre-course work for this training course.

FAQs

What is the PMI Risk Management Professional (PMI-RMP)® certification?
The PMI-RMP certification recognises professionals who specialise in identifying, assessing, and managing project risks using structured and proven risk management practices.

Who should take the PMI-RMP course?
The course is suitable for project managers, programme managers, line managers, and risk management consultants involved in managing uncertainty and risk within projects.

How long does the PMI-RMP course take to complete?
The eLearning course takes approximately 7 hours to complete and is available with a 12-month licence.

Is the PMI-RMP exam included in the course fee?
No. The PMI-RMP examination is not included and must be purchased separately through PMI.

What is the format of the PMI-RMP exam?
The exam consists of 170 multiple-choice questions and has a duration of 3.5 hours.

Are there any prerequisites for the PMI-RMP certification?
Yes. PMI defines specific eligibility requirements related to education and professional experience, which must be met before sitting the exam.

Is there any pre-course work required?
No. There is no mandatory pre-course work for this training course.

What skills will I gain from this course?
You will gain advanced skills in risk planning, qualitative and quantitative risk analysis, implementing risk responses, and managing project uncertainty.

Does this certification support career progression?
Yes. The PMI-RMP certification enhances professional credibility and supports career progression into senior project, programme, and risk management roles.

Who awards the PMI-RMP certification?
The certification is awarded by the Project Management Institute (PMI), a globally recognised professional body.

How do I book my Risk Management Professional (PMI-RMP) exam?
The RMP exam is not included as part of this course.

If you wish to take the Risk Management Professional exam, you will need to apply directly via the Project Management Institute (PMI) who will ensure you meet all prerequisite requirements.

To ensure you understand the full PMI exam booking process we recommend you review the PMI-RMP Credential Handbook.

What are the prerequisites for the PMI-RMP course?
To sit the PMI-RMP exam, you must have:

A secondary degree (high school diploma, associate’s degree, or the global equivalent)
36 months of project risk management experience within the last five years
40 hours of project risk management education

OR

A four-year degree (bachelor’s degree or the global equivalent)
24 months of project risk management experience within the last five years
30 hours of project risk management education

Who is the Risk Management Professional course suitable for?
This course is ideal for Project and Programme Managers, risk specialists, or other professionals that handle project uncertainties, who are looking to enhance their skills and develop more effective risk management strategies.

How long does the PMI-RMP course take to complete?
Delivered by our partner, Simplilearn, this eLearning course is expected to take approximately seven hours to complete. You will have access to your eLearning licence for 12 months, so you can work through the course materials at your own pace.

Key Facts

Certification: ITIL® 4 Foundation
Study Method: eLearning / Virtual Classroom / Classroom
Access Duration: 12 months (eLearning)
Estimated Study Time: 10–12 hours
Exam: Included
Accredited: Fully accredited by ILX & PeopleCert

Who It’s For

This course is ideal for:

• IT Support and Service Desk teams
• IT Managers & Service Delivery Managers
• Operations teams, Infrastructure teams, Network teams
• Cybersecurity, Cloud and Digital professionals
• Project Managers and Agile teams working with IT services
• Professionals seeking ITSM career progression
• Anyone entering IT service roles

Exam Information

• Format: Multiple choice
• Questions: 40
• Duration: 60 minutes
• Pass Mark: 65%
• Delivery: Online, remote-proctored exam

Pre-Course Requirements

No formal prerequisites.
General knowledge of IT, support environments or service operations is helpful but not mandatory.

Extended FAQ (drtutor enhanced version)

1. What is ITIL 4 and why is it important?

ITIL 4 is the world’s leading service management framework, used globally to improve the quality, efficiency and reliability of IT services. It helps organisations reduce downtime, improve customer satisfaction, manage risk and align IT with business priorities.

2. How long does the ITIL 4 Foundation course take?

Most learners complete the course in 10–12 hours, depending on experience.

3. Can I take the ITIL 4 exam online?

Yes. The exam is taken online with a remote proctor, giving you full flexibility.

4. Does the eLearning include the exam?

Yes — all drtutor eLearning packages include the official ITIL 4 Foundation exam.

5. Do I need technical experience?

No technical background is required. ITIL is suitable for beginners and experienced professionals.

6. Is ITIL 4 Foundation recognised internationally?

Yes. ITIL certifications are accepted worldwide across IT, digital services and enterprise operations.

7. What career opportunities does ITIL 4 Foundation support?

Service Desk Analyst, Service Manager, IT Operations roles, Incident/Problem Manager, Process Lead, Digital Service roles, and ITSM leadership positions.

8. Are practice exams included?

Yes — the eLearning includes exam simulators and sample questions to support faster exam success.

9. Can my organisation train multiple staff?

Yes — group and corporate packages are available via drtutor and ILX.

Key Facts

• Certification: ITIL® 4 Direct, Plan & Improve
• Study Time: 12–14 hours (eLearning)
• Delivery Modes: eLearning, Virtual Classroom, Classroom
• Level: Intermediate / Strategic
• Exam Included: Yes
• Accredited: Yes

Who It’s For

Ideal for professionals responsible for shaping strategy, leading teams, or managing improvements. Suitable roles include:

• Change Manager
• Service Designer
• Service Portfolio Manager
• IT Operations Manager
• Risk Manager
• Continuous Improvement Lead
• Transformation Manager
• Team Leaders or Senior Analysts moving into strategic roles

Prerequisites

You must hold one of the following:

• ITIL® 4 Foundation
• ITIL® v3 Foundation
• ITIL® 4 Managing Professional Transition Certificate

Training must be taken via an accredited training organisation.

Exam Information

• Format: Multiple choice
• Duration: 90 minutes
• Pass Mark: 70%
• Closed Book: Yes
• Delivery: Online exam with remote proctor

FAQ

1. Is ITIL® 4 Direct, Plan & Improve globally recognised?
Yes. It is an internationally respected qualification used by organisations worldwide to improve governance, planning, and continual improvement capability.

2. Does the DPI certification expire?
ITIL certificates typically remain valid, but AXELOS recommends renewing every 3 years to stay current with best practice.

3. How long does the eLearning course take to complete?
Approximately 12–14 hours, depending on your study pace.

4. What does the Virtual Classroom option include?
Live tutor-led sessions, discussions, exercises, pre-course learning, and the exam.

5. Are the training materials accredited?
Yes — all DPI content delivered by DrTutor and ILX is fully accredited.

6. Do I need ITIL® 4 Foundation to take this course?
Yes. A valid ITIL® 4 or ITIL® v3 Foundation certificate is required.

7. Is the exam included in all delivery methods?
Yes — all study options include the DPI exam.

8. Can I study at my own pace?
Yes — the eLearning option gives 12 months of flexible access.

9. Is tutor support available in eLearning?
Yes. You receive access to tutor assistance when needed.

10. What topics are covered in DPI?
Governance, continual improvement, organisational change management, GRC, planning, measurement, reporting, and strategic direction.

11. Can I take the exam online from home?
Yes — exams are delivered via secure online proctoring.

12. Is pre-course work required?
Mandatory pre-course applies for Virtual Classroom and Classroom options.

13. Do I receive the official ITIL® DPI manual?
Yes — the manual is included.

14. Can I add Take2 exam insurance?
Yes — it can be selected as an optional extra.

15. Who should take DPI?
Anyone responsible for directing work, improving processes, managing change, or aligning strategy with operations.

Key Facts

• Certification: ITIL 4 Digital & IT Strategy (DITS)
• Prerequisites: Valid ITIL 4 Foundation (or v3 Foundation plus transition where applicable)
• Study Time (eLearning): 25–30 hours
• Delivery Methods: eLearning, Live Virtual Classroom, Classroom
• Exam: Online, remote-proctored, closed-book, 30 multiple-choice questions, 60 minutes, 70% pass mark

Who It’s For

This course is designed for IT and business leaders, digital strategists, CIOs, CTOs, service portfolio managers, project managers, compliance and risk officers, and senior managers responsible for IT strategy and organisational direction. It is ideal for professionals shaping digital strategy and leading transformation initiatives.

Exam Information

The ITIL 4 DITS exam consists of 30 multiple-choice questions, is closed-book, and is taken online under remote proctoring. Candidates have 60 minutes to complete the exam, with a 70% pass mark required to achieve certification.

Pre-Course Requirements

A valid ITIL 4 Foundation certificate (or approved equivalent) is required. Learners should have exposure to IT or digital services, business operations, or organisational change to gain maximum benefit. Mandatory pre-course material must be completed for classroom and virtual delivery.

FAQ

1. What is the scope of the ITIL 4 DITS course?
The course covers strategic planning, digital transformation, governance, risk management, compliance, organisational viability, change management, and alignment of IT and digital services with business objectives.

2. Do I need ITIL 4 Foundation before enrolling?
Yes, a valid ITIL 4 Foundation or equivalent certification is required before taking this course.

3. How long does the eLearning course take to complete?
The eLearning course is approximately 25–30 hours depending on your pace and prior experience.

4. Can the exam be taken online?
Yes, the exam is delivered online under remote proctoring.

5. How many questions are on the exam and how much time is allocated?
The exam has 30 multiple-choice questions and candidates have 60 minutes to complete it.

6. What is the passing score for the exam?
The pass mark is 70%, meaning 21 correct answers out of 30.

7. Are practice exams provided?
Yes, mock tests and practice questions are included to support exam preparation.

8. Is there any pre-course material for classroom or live virtual delivery?
Yes, completion of mandatory short pre-course material is recommended for these formats.

9. Does the course cover governance and compliance?
Yes, governance, risk management, and compliance are core components of the course content.

10. Who benefits most from this course?
IT leaders, digital transformation managers, strategists, project managers, risk officers, service portfolio managers, and senior executives overseeing IT and digital operations.

11. Is the course globally recognised?
Yes, ITIL 4 DITS certification is internationally recognised and valued across industries.

12. Can I combine DITS with other ITIL modules?
Yes, DITS is part of the ITIL Strategic Leader stream and can be combined with other modules for higher-level certification.

13. Are learning materials provided digitally?
Yes, digital manuals, workbooks, and online resources are included.

14. Is tutor support available for eLearning learners?
Yes, DrTutor support is provided for eLearning participants.

15. Can I take this course while working full-time?
Yes, the self-paced eLearning format allows learners to study while continuing professional responsibilities.

16. Will I receive a certificate upon passing?
Yes, successful candidates receive the official ITIL 4 Digital & IT Strategy certification.

17. Does the course teach continual improvement principles?
Yes, continual improvement is embedded throughout the course to ensure sustainable organisational success.

18. Can the course help me manage digital transformation initiatives?
Absolutely, the course provides practical frameworks and strategic guidance for leading digital and IT transformations.

19. Is exam-resit insurance available?
Optional exam-resit insurance can be added at checkout for additional security.

20. What support is provided during the course?
Learners receive tutor guidance, access to digital resources, and assistance with exam preparation throughout their learning journey.

Facts

• Course Level: Foundation, Managing Professional, Strategic Leader
• Certification: ITIL 4 Foundation; ITIL 4 Direct, Plan & Improve; ITIL 4 Digital & IT Strategy
• Duration: 82 hours eLearning; 5-day Live Virtual Classroom; 5-day Classroom
• Exam Duration: 60–90 minutes per exam, depending on course
• Pass Mark: 65–70%
• Prerequisites: None for ITIL 4 Foundation; ITIL 4 Foundation required for the other two
• Delivery Methods: eLearning, Live Virtual Classroom, Classroom

Who It’s For

This course is ideal for IT and digital managers, senior executives, aspiring leaders, and professionals responsible for IT service delivery, governance, and strategic initiatives. It is suitable for individuals seeking to enhance organisational value through improved digital strategy, governance frameworks, and service management practices across IT-enabled products and services.

Exam Information

• Exam Duration: 60–90 minutes per exam
• Number of Questions: 40–60 per exam, depending on certification
• Question Type: Multiple choice, closed book
• Pass Mark: 65–70% depending on certification
• Delivery Method: Online via remote proctor or in-classroom for Live/Physical options

Pre-Course Requirements

There are no prerequisites for the ITIL 4 Foundation exam. For ITIL 4 Direct, Plan & Improve and ITIL 4 Digital & IT Strategy, learners must hold a valid ITIL Foundation certificate. No prior experience is mandatory, but practical exposure to digital service management and IT operations is recommended to maximise learning benefits.

FAQ

What is the ITIL® 4 Strategic Leader designation?
The ITIL® 4 Strategic Leader designation recognises professionals who have achieved a comprehensive understanding of IT strategy, governance, and digital transformation through three core ITIL 4 certifications.

Which certifications are included in this bundle?
The bundle includes ITIL 4 Foundation, ITIL 4 Direct, Plan & Improve, and ITIL 4 Digital & IT Strategy.

How long is the eLearning course?
The eLearning option provides approximately 82 hours of accredited online content, accessible for a 12-month licence period.

Can I take the exams online?
Yes, all included exams can be taken online via a secure remote proctoring system.

Do I need to complete ITIL 4 Foundation before the other courses?
Yes, ITIL 4 Foundation is required before taking ITIL 4 Direct, Plan & Improve and ITIL 4 Digital & IT Strategy.

What is included in the learning materials?
All courses include accredited digital learning resources, official manuals, scenario-based exercises, and exam preparation tools.

Are tutor support and guidance included?
Yes, full DrTutor tutor support is provided throughout the learning path to help learners succeed in all three certifications.

How is the Live Virtual Classroom delivered?
The Live Virtual Classroom is an interactive, five-day course in an online virtual environment with 6–7 hours of instructor-led training each day.

Is there an in-person classroom option?
Yes, the bundle also offers a five-day in-person instructor-led course with workshops, exercises, and exam preparation.

What is the pass mark for the exams?
Pass marks vary by exam and range between 65–70% depending on the certification.

Can I purchase optional extras?
Yes, optional extras such as Take2 exam insurance and hardcopy manuals are available at checkout.

Do these certifications expire?
No, ITIL certifications do not expire.

How do these certifications benefit my career?
Achieving the ITIL 4 Strategic Leader designation demonstrates expertise in IT service management, strategy, and governance, enhancing career prospects in senior IT and digital leadership roles.

Can I apply these skills in real-world projects?
Yes, the learning path includes scenario-based exercises and practical examples to directly apply ITIL principles to organisational IT and digital strategies.

Are the courses internationally recognised?
Yes, all three ITIL certifications included are globally recognised and accredited by PeopleCert.

What is the total duration for the Live or Classroom options?
Both the Live Virtual Classroom and Classroom options are five-day courses, with 6–7 hours of learning per day.

Key Facts

• Accreditation: ILX Group / AXELOS
• Certification: MoP® Foundation
• Exam: 50 multiple-choice questions, 40 minutes, pass mark 50%
• Duration: 10–12 hours eLearning, 1–2 days Virtual/Classroom
• Access Period: 12 months for online learners
• Prerequisites: None; suitable for beginners and experienced professionals

Frequently Asked Questions (FAQ)

Who should take this course?
Portfolio managers, PMO staff, senior stakeholders, change managers, and anyone responsible for managing multiple initiatives.

Do I need prior project or programme management experience?
No, the course is designed for both beginners and experienced practitioners.

How long does the exam take, and what is the pass mark?
The exam is 40 minutes long, consisting of 50 multiple-choice questions. The pass mark is 50%.

Is the exam included in the course?
Yes — all delivery formats include the official MoP Foundation exam.

Can I study at my own pace?
Yes — the eLearning route provides 12 months’ access to allow flexible learning.

What support is available during the course?
Full tutor support, mock exams, study guides, and interactive resources are provided throughout.

Is the MoP Foundation recognised globally?
Yes — MoP is a globally recognised framework for portfolio management in organisations.

Key Facts

Certification: MoP® Foundation + MoP® Practitioner
Accreditation: PeopleCert / Axelos
Prerequisite for Practitioner: MoP® Foundation
Exam method: Online with remote proctor
Exam type: Multiple-choice (Foundation) and Objective Testing (Practitioner)
Study format: Virtual Classroom or In-Person/ Tutor support
Provider:  ILX-accredited tutor-led components

FAQ

Is this course suitable for beginners?
Yes. It starts at Foundation level and builds up to Practitioner, making it suitable for those new to portfolio management.

Are both exams included?
Yes. The combined package includes both MoP Foundation and MoP Practitioner exams.

Do I need the MoP manual?
Yes. The Practitioner exam is open-book using the official MoP manual.

Can I take Practitioner without Foundation?
No. You must pass the Foundation exam before attempting Practitioner.

Is the content identical across delivery methods?
Yes. All formats cover the full MoP syllabus, including principles, practices and application.

Does this qualification help with PMO or strategic roles?
Absolutely. MoP skills are highly valued in PMOs, governance boards, strategy teams and senior management environments.

Facts

• Course Level: Professional learning path.
• Duration: 12-month access.
• Study Time: Approximately 14 hours plus applied projects and electives.
• Delivery Method: eLearning only.
• Certification: Skills and knowledge-based programme with course completion certificate.
• Exam: No single formal exam included.

Who It’s For

This learning path is suitable for graduates, early-career professionals, and career-changers seeking to build practical business analysis and data analytics skills. It is also appropriate for professionals in business, IT, operations, or project roles who want to strengthen analytical capability and transition into business analysis responsibilities.

Exam Information

This learning path does not have a single, overarching exam. Instead, learners are assessed across individual courses and projects as follows:

• Certified Business Analysis Professional (CBAP®): Learners must complete at least 85% of the online self-paced learning or attend one live virtual classroom batch, complete one project, and pass one assessment with a score of at least 60%. Formal CBAP® exam registration is separate via IIBA, requiring eligibility criteria.

• Tableau Training: Learners complete at least 85% of the course and a project-based assessment to demonstrate dashboard creation and data visualisation skills.

• Data Analysis and Visualisation with Python: Completion of at least 85% of the online course is required, with practical exercises assessed.

• Mathematical Optimisation for Business Problems: At least 85% of the course must be completed, with project exercises used for assessment.

• Business Analyst Capstone Project: Learners attend one LVC batch and complete a real-world project demonstrating applied business analysis skills.

• Harvard Business Publishing Case Studies: Learners complete one LVC batch and submit analysis of case studies for assessment.

• Elective Courses (Agile Scrum Master, CCBA®, SQL, R, Excel): Assessment varies by course, typically requiring completion of exercises or projects.

Learners receive a course completion certificate for the learning path after meeting the above criteria across all modules. Individual certifications (e.g., CBAP®) are obtained by fulfilling external exam and eligibility requirements where applicable.

Note: There is no single formal certification exam associated with this learning path. Learners receive a course completion certificate upon meeting defined completion and assessment criteria across the included modules. Some individual courses within the programme may align to external certification pathways, which are pursued separately if eligibility requirements are met.

Pre-Course Requirements

There are no mandatory prerequisites for enrolling in this learning path. Prior exposure to business processes, data analysis, or project environments is beneficial but not required.

Frequently Asked Questions

What is the Business Analysis Business Analyst Learning Path?
It is a structured eLearning programme that develops business analysis, data analytics, and Agile skills through multiple integrated courses and practical projects.

How long do I have access to the course?
You will have 12 months’ access to all learning materials from the date of enrolment.

Is this course suitable for beginners?
Yes. The learning path starts with foundational concepts and progressively builds advanced skills, making it suitable for beginners and career-changers.

Is there a formal certification included?
There is no single formal certification exam included, but learners receive a course completion certificate and gain training aligned to recognised industry standards.

Can this course help me become a Business Analyst?
Yes. The learning path develops the core skills, tools, and methodologies required for Business Analyst roles across multiple industries.

What tools will I learn during the programme?
You will gain experience with Excel, Tableau, Python, SQL, R, Agile Scrum frameworks, and supporting analytical libraries and tools.

Is the training self-paced?
Yes. The programme is delivered entirely as self-paced eLearning, allowing you to study around work and personal commitments.

Does this course include real-world projects?
Yes. The learning path includes applied projects, case studies, and a capstone project designed to reflect real business scenarios.

What industries is this course relevant to?
The skills taught are applicable across finance, technology, consulting, healthcare, retail, public sector, and professional services.

Will this course help with career progression?
Yes. The programme strengthens analytical capability, decision-making skills, and technical knowledge valued by employers.

What salary can a Business Analyst expect in the UK?
In the UK, Business Analysts typically earn between £40,000 and £65,000 per year, with senior and specialist roles exceeding £70,000 depending on experience and sector.

Does this course guarantee a job?
No course can guarantee employment, but this learning path significantly improves job readiness and employability.

Are there any live sessions included?
This delivery option focuses on eLearning. Some modules reference live virtual components conceptually, but the programme is completed online.

Can I study while working full-time?
Yes. The self-paced structure is designed to support learners studying alongside full-time employment.

Is financial instalment payment available?
Yes. Monthly payment options are available, subject to finance approval.

Facts

• Course Level: Foundation
• Course Duration: 12-month licence for eLearning; 3 days for classroom/virtual options
• Delivery Method: eLearning, Live Virtual Classroom, Classroom
• Certification: APMG International Change Management Foundation
• Awarding Body: APMG International

Who It’s For

Prerequisites

Exam Information

• Multiple choice exam
• 50 questions, split into four sections
• Duration: 40 minutes
• Closed book
• Pass mark: 50%

Optional Extras

Pre-course Requirements

Frequently Asked Questions

How is the Change Management Foundation course delivered?
Available via eLearning, live virtual classroom, and in-person classroom. eLearning takes approximately 10–12 hours, while classroom options are delivered over three days.

Who is the Change Management Foundation course for?
Ideal for professionals involved in organisational change initiatives, including Project Managers, team leaders, HR professionals, and anyone seeking to improve their understanding of change processes.

How do I access my digital study guide?
Upon purchasing the course, you will receive an email to redeem your exam voucher on the APMG portal, which grants access to the digital Change Management v3 study guide.

What happens if I fail my exam?
You may re-take the exam for a fee. Pass Protect allows you to re-sit at a reduced cost if purchased alongside your initial course.

Can I purchase a hardcopy of the study guide?
Hardcopy is included with classroom and live virtual classroom options. eLearning learners can add it as an optional extra.

Is this course internationally recognised?
Yes, the APMG Foundation certification is recognised globally as a standard for change management competence.

Do I need prior experience in change management?
No formal experience is required, but familiarity with organisational processes and project management is beneficial.

How long is the eLearning licence valid?
The eLearning licence provides 12 months of access to training materials and exercises.

Does the course include tutor support?
Yes, tutor support is provided for all study options to guide learning and answer questions.

What roles will this course help me in?
Supports Change Managers, Project Managers, Programme Managers, Portfolio Managers, HR professionals, team leaders, and business leaders responsible for change.

How will this course benefit my career?
Provides internationally recognised certification and equips you with practical skills to support and implement organisational change effectively.

Can the skills learned be applied in Agile or hybrid projects?
Yes, principles are applicable across various methodologies, including Agile, traditional, and hybrid environments.

Is the study guide included in the course fee?
Digital version included with all options; hardcopy included with classroom and live virtual classroom. Optional for eLearning.

What is the pass mark for the exam?
50% of the total marks (25/50).

Are there pre-course requirements for eLearning?
No mandatory pre-course work for eLearning.

Facts

• Course Level: Professional, accredited Foundation & Practitioner programme.
• Duration: 5 Days.
• Delivery Method: Live virtual classroom.
• Certification: APMG International Change Management™ Foundation & Practitioner.

Who It’s For

This course is ideal for Change Leaders, Change Managers, Organisational Development Managers, Project Managers, Programme Managers, Portfolio Managers, and other professionals supporting or managing change initiatives.

Prerequisites

There are no formal prerequisites for this course. Completion of the Foundation exam is required before undertaking the Practitioner exam.

Exam Information

Foundation Exam
Format: Multiple-choice assessment
Number of questions: 50
Sections: Four
Duration: 40 minutes
Pass mark: 25 out of 50 (50%)
Closed book: Yes

Practitioner Exam
Format: Objective testing based on a case study scenario
Reference materials: Official Change Management v3 study guide allowed
Sections: Five
Marks per section: 16
Duration: Two and a half hours
Pass mark: 40 out of 80 (50%)

Pre-Course Requirements

Completion of mandatory online pre-course work is required for the live virtual classroom option to ensure participants are prepared for immersive training.

Optional Extras

The official Change Management v3 study guide (for eLearning only) and Pass Protect exam insurance are available.

Frequently Asked Questions

What is APMG International Change Management?
APMG International Change Management provides a globally recognised standard for change management practices, combining theoretical frameworks with practical application to ensure successful organisational change.

How long is the course?
The live virtual classroom delivery lasts five days, with the first three days covering the Foundation level and the final two days covering the Practitioner level.

What study options are available?
Participants can choose eLearning, live virtual classroom, blended learning, or classroom delivery, with eLearning access provided for 12 months.

How will this course help my career?
This course enhances your ability to manage and lead change initiatives, demonstrating globally recognised expertise that increases employability, influence, and career progression opportunities.

Do I need prior knowledge of change management?
No prior experience is required, though familiarity with organisational processes and project management may be beneficial.

What is included in the course fee?
Training, exams, tutor support, and course materials are included. The study guide is included for live virtual classroom courses and optional for eLearning.

How is the course delivered online?
The live virtual classroom provides interactive instructor-led sessions, practical exercises, and case study analyses, delivering the engagement of a physical classroom in an online environment.

Can I complete the Practitioner exam without passing Foundation?
No, you must pass the Foundation exam before attempting the Practitioner exam.

What is the format of the Foundation exam?
The Foundation exam is multiple-choice, 50 questions, 40 minutes, closed book, pass mark 50%.

What is the format of the Practitioner exam?
The Practitioner exam is objective testing based on a case study, five sections of 16 marks each, two and a half hours duration, open book using the official study guide, pass mark 50%.

How do I apply for reasonable adjustments for exams?
You must contact ILX during the exam scheduling process, providing at least 15 working days’ notice for reasonable adjustments.

Are there any pre-course requirements?
Mandatory online pre-course work is required for the live virtual classroom option.

Can I access the official study guide digitally?
Yes, the digital Change Management v3 study guide is available once your exam voucher is redeemed via the APMG portal.

What optional extras are available?
Pass Protect exam insurance and the official study guide for eLearning courses can be added at checkout.

How will this course improve my organisational impact?
Participants gain skills to plan, communicate, and implement change effectively, engage stakeholders, and embed new practices to sustain organisational improvement.

What are the typical career outcomes and salary expectations?
Professionals with APMG International Change Management certification often progress to senior roles such as Change Manager, Organisational Development Manager, or Programme Manager. UK salaries typically range from £50,000 to £80,000 per year depending on experience and seniority.

Is travel required for the course?
No, the live virtual classroom allows full participation online.

What practical skills will I gain?
Participants will develop stakeholder management, facilitation, coaching, communication planning, value assessment, and change sustainability skills.

How are exams scheduled?
Exams are scheduled via APMG once vouchers are redeemed. Participants can select their preferred date and time.

What is the total duration of learning for eLearning?
The eLearning course provides approximately 27 hours of content, accessible over 12 months.

Facts

• Course Level: Foundation / Practitioner
• Certification: Scrum Product Owner
• Duration: 10 hours (eLearning)
• Exam Duration: 50 minutes
• Pass Mark: 60%
• Prerequisites: None
• Delivery Methods: eLearning, Live Virtual Classroom, Classroom

Who It’s For

This course is ideal for individuals wishing to develop expertise as a Scrum Product Owner. It is suitable for IT professionals, project managers, business analysts, and team members seeking to maximise value delivery and ensure alignment between business objectives and development activities.

Exam Information

• Exam Duration: 50 minutes
• Number of Questions: 50
• Question Type: Multiple choice
• Pass Mark: 60%
• Delivery Method: Closed book, exam included

Pre-Course Requirements

No prior certifications, qualifications, or pre-course work are required.

FAQ

1. What is a Scrum Product Owner?
A Scrum Product Owner is responsible for maximising the value of products by prioritising work and acting as a bridge between stakeholders and development teams.

2. What study options are available?
The course is available as eLearning, Classroom, and Live Virtual Classroom.

3. What is a product backlog in Scrum?
A product backlog is an organised list of features, improvements, and tasks required to deliver a product vision. Items are prioritised to maximise value.

4. Is the exam included in the course price?
Yes, the exam is included, with optional Pass Protect insurance available.

5. How long does the eLearning course take?
Approximately 10 hours, which can be completed at your own pace over 12 months.

6. Are there prerequisites for this course?
No formal prerequisites are required.

7. How does this course benefit my career?
It demonstrates professional competence in the Scrum Product Owner role, enhances career prospects, and is highly valued in Agile environments.

8. Can I apply the knowledge immediately in my workplace?
Yes, the course provides practical skills to manage backlogs, plan sprints, and facilitate stakeholder collaboration.

9. What certification will I receive?
Scrum Product Owner certification accredited by APMG-International.

10. How is the live virtual classroom delivered?
Through interactive instructor-led online sessions with exercises, scenario discussions, and exam preparation guidance.

11. Is the course suitable for beginners?
Yes, the course is designed to be accessible for those new to Scrum and Agile methodologies.

12. What learning materials are provided?
Official digital course materials and tutor support are included.

13. Are workshops included in the classroom option?
Yes, scenario-based exercises and workshops are part of the in-person training.

14. How are product backlog items prioritised?
The Product Owner ranks items by value, business need, and stakeholder priorities.

15. Will this course prepare me for Agile project challenges?
Yes, it equips learners with techniques to address real-world challenges in Agile project delivery.

16. Can I retake the exam if needed?
Yes, with optional Pass Protect exam insurance, a resit can be arranged at reduced cost.

17. How do I manage stakeholder expectations in Scrum?
The course provides strategies to communicate product goals, priorities, and progress effectively.

18. Will I understand sprint planning and reviews?
Yes, the course covers facilitation of sprint planning, review, and retrospective sessions.

19. Is tutor support available throughout the course?
Yes, learners have full access to tutor guidance for the duration of their study.

20. Does this course help with team collaboration?
Absolutely, it emphasises communication, collaboration, and alignment between stakeholders and development teams.

Facts

• Course Level: Foundation / Practitioner entry-level
• Certification: Agile Scrum Master (ASM)
• Duration: Approx 9-10 hours (eLearning)
• Exam Duration: 90 minutes
• Pass Mark: 65%
• Prerequisites: None
• Delivery Methods: eLearning

Who It’s For

Project Managers, Product Managers, Scrum Masters, Scrum Product Owners, and other team leaders or managers seeking formal recognition of their Scrum skills and the ability to lead Agile teams effectively.

Exam Information

• Exam Duration: 90 minutes
• Number of Questions: 40
• Question Type: Multiple choice
• Pass Mark: 65%
• Delivery Method: Online (remote proctored) or in-class as per delivery mode

Pre-Course Requirements

There are no mandatory prerequisites. The course is suitable for professionals new to Scrum as well as those with some Agile experience looking to formalise their knowledge.

FAQ

Who is the Agile Scrum Master course designed for?
Project managers, team leaders, Scrum Masters, Product Owners, and professionals involved in Agile projects.

What is the pass mark for the ASM certification?
65%

Is the Agile Scrum Master certification hard?
The course prepares you with both theory and practical exercises to ensure success.

What study options are available for the ASM course?
eLearning, Live Virtual Classroom, and Classroom

How long is the eLearning course?
Approximately 9 hours

Does the course include practical exercises?
Yes, two live Scrum projects are included to apply learned skills.

Are exams included in the course price?
Yes, the exam is included.

How many simulation tests are provided?
Four simulation test papers are included to test knowledge.

Is there tutor support during the course?
Yes, tutor support is included.

Can this certification help career growth?
Yes, it demonstrates capability in leading Agile teams and project delivery.

What Scrum tools will I learn?
JIRA cloud site for project setup and management.

Can I implement Scrum in distributed teams after this course?
Yes, the course covers distributed Scrum practices.

Do I need prior Agile experience?
No prior experience is required.

Is this certification recognised internationally?
Yes, EXIN accreditation ensures global recognition.

How is the certification exam delivered?
Multiple choice, online remote proctored or in-class depending on delivery.

Can I combine this with Product Owner training?
Yes, it complements Scrum Product Owner certification for complete Agile knowledge.

Course Facts & Details

Frequently Asked Questions (FAQ)

1. Do I need prior experience in marketing or sales?
No — this course is designed for both beginners and experienced professionals, so you can start with confidence.

2. Can I study while working full-time?
Yes — the programme is 100% online, self-paced, with optional live sessions, making it ideal for busy professionals.

3. Will this diploma guarantee a job or promotion?
No guarantees — but the skills and internationally recognised certification significantly enhance employability and career growth.

4. Is the diploma recognised internationally?
Yes — the Professional Diploma in Marketing & Sales is recognised across industries globally, adding credibility to your profile.

5. Can business owners benefit without hiring agencies?
Absolutely — you will gain the skills to plan, execute, and monitor both marketing and sales campaigns independently, saving costs and increasing control.

6. How long does it take to complete the course?
The typical completion time is 3–6 months, depending on your pace and time commitment.

7. What format is the course delivered in?
The course is fully online, combining self-paced modules, interactive assignments, and optional live sessions for deeper learning.

8. Are there assessments or exams?
Yes — you will complete practical assignments, case studies, and a final project or exam to demonstrate your skills.

9. Can I get a certificate after completion?
Yes — you will earn a Professional Diploma in Marketing & Sales, recognised internationally and valuable for career advancement.

10. Will this course improve my business revenue?
Yes — by integrating marketing strategies with sales techniques, you will be able to attract high-quality leads and convert them into paying customers.

11. Is this suitable for freelancers?
Absolutely — freelancers can apply these skills to provide marketing and sales services to clients or grow their own businesses.

12. Can I apply the skills immediately?
Yes — every module is designed with practical, real-world applications so you can implement strategies from day one.

13. Does the course cover digital marketing tools?
Yes — you will learn key tools for analytics, social media management, CRM, email campaigns, and marketing automation.

14. Is this course suitable for SMEs and startups?
Yes — small and medium-sized businesses benefit by learning how to run marketing and sales effectively without depending on external agencies.

15. Are there opportunities to network with other learners?
Yes — the course provides forums, optional live sessions, and community interactions to share experiences and network with peers and instructors.